To move someone, soothe them first. To soothe them, keep it light.
I’ve coached multiple CEOs who flooded when stressed. Emotionally overwhelmed, they sought to soothe their emotions: stimming, drug use, escapism in video games, emotional escalation in unrelated areas.
I’ve since noticed this habit is common. It might even be universal.
Overwhelm is a feeling, not a logic. Most of the time, a police officer shouting, “Calm down!” only escalates the situation.
Meeting someone’s emotional problem with a logical solution generally prompts defensiveness. If you soothe the emotion, logic will follow.
While the platonic form of logic exists outside of emotion, individual human implementation of logic requires a particular emotional state. Just as a human body requires its internal temperature in a relatively narrow band to function harmoniously, so too does the human emotional system require a specific band. Too little stress and one languishes. Too much and one overloads.
If the problem is stress – too much or too little – the first move is treating the stress.
I honed this understanding when dating women in New York City. They were high-powered, hard-working, and overwhelmed by both the city and their activities. My first job – even before the first date – was emotional awareness: creating an environment in which I added no more stress. Clown school calls this “keeping it light”.
It works equally well with teenage boys (I formerly advised a youth group), friends or loved ones undergoing hormonal intensity, and counterparties in negotiations.
I don’t know what it is about me that has drawn me to help extremely stressed people. Maybe it feels familiar to me.
It’s also pretty fun.
Go ahead, give it a try.