Hermit Crabs & Kidney Donations

A spoken-and-transcribed guest-post courtesy of Partner, who caught upwards of seven hermit crabs today: 

Hermit Crab Homes

Hermit crabs grow, but their shells don’t, because hermit crabs don’t grow their shells but find them. When a hermit crab grows too big for a shell, it will find a bigger one. If the bigger one is too big for that hermit crab, it will just hang out near the shell, in the hope that some other hermit crab will come take that bigger shell and leave behind its shell. Because of this, you can get a whole line of hermit crabs: several smaller hermit crabs are waiting to size up their shell. As soon as a bigger hermit crab comes and takes that too-big shell, it will free up a slightly smaller shell, and then another hermit crab could take that slightly smaller shell, etc., trickling down. 

It’s like the kidney donation chain. 

The Kidney Donation Chain

If I wanted to give you my kidney, but you and I are not a match, we’d be out of luck unless there were two other people, one of whom wanted to donate and the other to receive, and we were a reciprocal match so could swap. But generally, there are so many factors required for a kidney to fit that a direct swap is improbable. And they only let something like two or three people form a loop because they want to operate all at once. They’re afraid that, if they do them sequentially, the buddy of the first person to get a kidney will renege on his donation at the end of the loop because his incentive to give is gone. 

Because of this structure, someone donating the kidney without needing a kidney for a friend or family member can change that loop from a loop into a line, which is really mathematically beneficial. And the altruistic donor is just giving away the kidney, no one’s on the hook for getting a kidney back to them, so there’s no risk of someone chickening out. If you choose to donate your kidney, you can kick off a chain that doesn’t just help the one person you are donating your kidney to, but can actually help all the people who exist in that chain, which can be a dozen people or more. 

BBC Earth video on hermit crab shell swaps:
https://www.youtube.com/watch?v=f1dnocPQXDQ

Info on starting a kidney donation chain, including a way to get 5 loved ones to the top of the donation line if they ever need a kidney but you already gave yours away: https://www.kidneyregistry.com/for-donors/start-a-chain/

The Coupon Book

The goal of the game is to make money. You make more money by giving some away, then charging for what stays scarce.

I’m at the second all-inclusive resort of my life. So why do I feel nickel-and-dimed?

(My family comes together for one of these every summer now, which is a lovely experience. I’m having a great time with great people. This feeling is not a particularly negative impact on my experience; I’m simply enjoying the process of analyzing it.) 

It started at check-in, when the concierge handed me a coupon book. He flagged one asterisk: the $50-off coupon for the resort store needs a purchase of at least $100. I laughed and noted I wouldn’t wouldn’t be using that one.

A coupon book. At an all-inclusive. The whole premise of the place is that I already paid, so nothing else carries a price. A coupon is a price dressed up in a faux discount. The coupon book is a store smuggled into a building labeled “no stores allowed”. 

* * *

Once I noticed the first coupon, I couldn’t stop. $50 off a single spa treatment, which made me wonder what a spa treatment costs. I found the menu advertised in the bar and scoffed: treatments start at $229. I can get an excellent massage in the US for half that, and that’s paying US labor prices, not whatever a masseuse earns in central america. 

This is couponing the Bed Bath & Beyond way: float the sticker high, then hand back a slice, so the discount feels like a gift instead of a markup you sidestepped. It’s comparison control, the price game I keep coming back to. Anchor the number at $229 and $50 off reads as generous. Nobody mentions the seller number that should orient their side of the price: their marginal cost of providing the service. 

And the asterisk gives that number away. The same way Chipotle running a 2-for-1 tells you a burrito nets more than 50%, this resort’s $50 off of $100 in the gift shop tells me the same. They’re not discounting into a loss on purpose. If they can afford to give it back, they were charging too much to begin with.

* * *

The second move is the paid upgrade, and it bothers me more, because it breaks the frame on purpose. (At this resort, that’s the “Star Class” upgrade: your room and food become slightly nicer, and you can book Star Class-exclusive dinner tables.) The whole reason to buy an all-inclusive is to delete the transaction. No prices on the menu, no small voice doing math at dinner. If I wanted the experience of paying for something nice, I would have booked a place where I pay for something nice. The upgrade sells me back the exact friction I paid to be rid of.

* * *

So why build it this way? Why sell “everything included,” then spend the week selling more?

My best guess: once everyone holds the same all-inclusive wristband, everyone wants the same scarce things. The 7pm table at the good restaurant. The shaded poolside chairs. Put a few hundred people on identical footing and they start competing, and anywhere people compete over something scarce, there’s money in tilting the field.

So the resort sells you a basic entry ticket. Then it sells weapons to both sides: the upgrade that jumps the dinner queue, the tier that reserves your chair before dawn. What you’re buying, on top of the vacation, is a position in a contest they built.

* * *

I don’t write any of this with a clenched jaw. I came here to stop running the numbers, and on a vacation the only points worth counting are relaxation, enjoyment, and connection. I’m racking those up, surrounded by people I love. I just can’t switch off the part of me that wants to see the machine.

And the machine is simpler than it looks. If something is free, someone finds the version of it that isn’t, and sells you that. If free, then freemium. Even here? Especially here.

Lost and Found

To win, be kind. To be kind, break the rules.

I twice lost faith in humanity today. Once, I got it back. The rules cost my faith. People breaking them gave it back. 

Three airport snippets and a meander: 

1. The bag with no status (lost #1)

At Houston Hobby Airport, I entered my information into my airline’s bag-check kiosk. It told me to see an agent. I approached one at an empty desk. She asked if I had status. I said the machine sent me to you. She asked if I had status. I said no. She told me to go to the info desk around the corner. I told her the kiosk sent me to her. She asked again if I had status. I have the right credit card and a bunch of points, so I shrugged and said yes. She asked what I needed. I said I’d like to check a bag. She checked the bag. Then she told me I didn’t have status, so next time I’d have to go to the other desk. Her questioning about my status took longer than the bag check, and it ultimately didn’t matter. The rules may be dumb. But at least they’re poorly enforced. 

2. Carousel 5 says Denver (lost #2)

Landing at LGA, I went to carousel 5, where the flight attendants said our bags would be. The sign over it said “Denver.” I had flown from Houston. Houston is not Denver. I asked the agent standing there. He said all the Houston bags were out; if mine wasn’t, I should go to the office. I went to the office. I gave the office agent my flight number. She asked for my claim check. I told her I’d left it on the plane. She tutted, found my information anyway, and told me to go back to the carousel. I went back. My bag was there. The agent at the carousel told me he’d tried to shout for me to come back the moment he realized he’d been wrong. He might have been wrong. But at least he tried to fix it, however poorly. 

3. The green bag (regained)

When the plane landed, the woman beside me turned around and said, “My bag’s in the overhead of row 13, five rows back. Green bag. Could you pass it up?” And people did. A wheely bag, no less. At least 6 strangers joined the mission. Great move. I’m surprised it worked. Well played. 

Keeping the Faith

In downtown Houston, I yelled “Praise the Lord!” Two women on the street ahead of me turned around. In New York, where I live, and Chicago, where I’d spent the last 5 days, strangers don’t look at crazy people. In Houston they do. Maybe Houston keeps its crazy people off the street. In 24 hours downtown, I didn’t see any.

I wondered if Houston just removes them. I looked it up: it’s a mix. Houston housed a lot of its homeless, Texas bans public camping, and a city built for cars has fewer sidewalks to be seen on anyway.

About 18 hours later, I boarded a Houston tram. A man with wild eyes came to the door, clasped his hands, and started begging a being only he could see. No one moved away from him. Back home we’d have given him a wide berth. Here, the crowd understands him.

Houston gives a pass for praying.

Why Do People Live Here?

To win, position well. To position well, realize it’s a choice. 

“Why do people live here?”

It’s a common refrain when I travel. And I travel a lot.

Between 2018 and 2025, I lived in a van, driving around the U.S. and Canada. For 4 months in 2022, I lived in Australia, New Zealand, Japan, Indonesia, and South Korea. And most places make absolutely no sense to me.

New Orleans, New York, San Francisco: I get. Austin, Seoul, Paris, Tokyo: totally. But Chicago? Kansas City? Cleveland? Dallas and Houston? Those tiny towns in Nevada and Colorado and Oregon with more elevation than people?

I’m in Chicago for a friend’s wedding. A surprise thunderstorm shook our windows. Two years ago when I visited, I heard a siren. I asked my friend: “What’s that siren for?” He said it’s a weather warning: we were about to be cold enough to be deadly.

The trains run above ground (terribly noisy), and most don’t even run all night. The weather is always either too hot or too cold. The theater and art are good, but not as good as New York or L.A. The food is tasty, but overwhelmingly unhealthy. Maybe it’s the sports?

I don’t buy that most people intentionally choose where to live based on their values and preferences.

Where & why? 

Ask people why they live where they live (I do, constantly) and most people give one of 4 answers:

  1. They were born there. (This is Partner’s most frequent response when I pose the question.)
  2. Work or school took them there.
  3. A lover took them there.
  4. It’s the nearest city to where they were born. (Partner grew up in the “big city” for her area, because it had a Walmart. This “big city”: 16,000 people.)

Who’s the actor here? 

Every answer describes something that happened to the person. Born there: the game placed you. Work took you: the company (or admissions committee) chose. A lover took you: the lover chose (or their company did). Nearest city: the game placed you, plus a radius.

Where you live is one of the biggest decisions in your life. It decides your environment, your friends, your culture, your wages, your rent, and your weekends. And it’s a rare big game where most players never even realize they’re playing. The board hands them an opening setup, and they just accept it.

I can count on one hand the friends who chose their place to live by auditioning and deciding.

Reality & possibility

How many people decide where to go? Between 18 and 30, do you explore while you can (no mortgage, no kids, career still portable)? After your kids leave home, do you think about moving?

Money, visas, family gravity: there are good reasons to stay where you live. But a lot of it strikes me as activation energy. You’re a distinct person with individual tastes. And you just happen to have been born in exactly the right place? 

I’ll take the other side of that bet.

French Security: Worse Than Nothing

Whatever they’re trying to do, they’re failing.

French security sucks. It’s worse than nothing. At least nothing wouldn’t delay tourists.

I approach the metal detector. I hand the officer my backpack. I walk through the detector. He hands me my backpack. Sounds like a normal security process. Except he never looked inside my bag.

Same thing yesterday at the Paris catacombs: at the end, a man seated at a desk with a sign saying open your bags so we can ensure you’re not stealing bones. But he doesn’t open your bags. He doesn’t even wave you on. He just plays on his phone.

Three months ago at a Parisian rugby match: the security officers pat down every entrant. Partner stayed in my line. The officer gestured her to a line with a female agent. Partner walked past him. He let her go.

At Orly Airport, you must navigate through all of the stanchions in sequence, even if the line is 0 people. An extra 60 meters of walking per person. One white-haired woman ducked under the rope. The officers yelled at her. She said, “I’m old, it’s hard to walk!” They demanded she go back.

The Louvre was heisted last October. Has nothing changed? Do none of the workers know the point of their jobs? Do none of them believe in their work? Are they too snoozy from the fondue lunch? (Author’s note: fondue is Swiss. But it does make me snoozy.)

What game is this?

The goal of the game is to win. I say that a lot. Sometimes too much. The goal of the game is to win; you win by doing X. But it’s pretty fundamental: if you’re not trying to win, what are you doing?

Sometimes the goal is different. Sometimes it’s to not-lose. Sometimes it’s to survive. Sometimes it’s to tie. But this security bullshit? Whatever it is, it’s not achieving it.

Even some contrived goal, like “create a specific form of job stability for a certain number of people in France without disrupting the general French living and working systems”, couldn’t you do that better? And that’s already super contrived.

The best rebuttal: fake security still deters. Which is fair. True. Like the faux eyes on the wings of a moth, the mere existence of security may prevent me from attempting to sneak a gun into the [insert grand French monument].

But fake security works when it appears real. If the moth has a sign saying “These are just mock eyes; I’m actually a helpless moth, teehee”, that bug is getting nommed. And today, at the Palais de Justice, a guard waves visitors through a body scanner. The alarm went off on the visitor behind me. The guard ignored it, clicked “Ok,” and waved the woman through. You can’t advertise the fakeness! Bluffing is one thing! This is bluffing while turning your cards face up!

Even I get it!

I don’t like security. I’m fully anti-TSA. Considering the rate of deaths by terrorist attack vs the rate of deaths by automobile crashes, I’m even pro-shrug-it-off re 9/11.

But even I understand the point of security. I get why we have it. I just think it’s dumb.

This version of security is the worst version! Not only does it have no impact; it also wastes people’s time! What the hell are you doing, France?!

Do you want to get invaded by the Germans for the fourth time in 160 years? Because you’re sure acting like it!

Will You Take Twenty Dollars?

The goal of the game is to play. You play by paying the entrance fee. Everyone’s invited. 

Outside the original ruin bar in Budapest, the bouncer quoted me the price to skip the line: “Ten euros.” 

“Ten euros for two?” I offered. 

“Ten euros each,” he said. 

“Will you take twenty dollars for two?” 

“Of course,” he replied, in a voice so light and generous it could only belong to commerce. ($20 is about 15% less than 20€.)

He wasn’t being sloppy. He was filtering. Part of his job is revenue generation. The other part is selecting patrons who will spend more money inside. The 15% discount doesn’t matter; if we’re willing to play his game, he’s already won

My favorite cities have always been the commercial ones. Vegas when I was young, then recently New York and Amsterdam. They run on a meritocracy of cash, with a cosmopolitan, equalizing energy. Nobody cares who you are or where you came from: Your money is good here. 

Everyone in these cities is trying to screw you, at least a little, and often not subtly. New York: There’s a man in an official-looking vest selling tickets to the Staten Island Ferry, which is free. Vegas casinos install ugly carpets and no clocks so you keep your eyes on the slot machines and forget what time it is. The Dutch more or less invented economic colonialism. None of these are ethical, but there is a particular brand of honesty to them. There’s an honesty in a structure being explicitly hyper-optimized for a purpose. A traveler going to Las Vegas may affectionately refer to it as “Lost Wages”, and go anyway! 

Social games (status, position, politics) extract, too. They just don’t tell you the price. I’ll take the bouncer with a clear sense of haggle over a gatekeeper with an opaque shibboleth any day. He’s named his price. I haggled at it. He accepted. 

Commerce can be a brutal game. But it’s also fair, kind, and possible. I remember talking with a homeless New Yorker two blocks from Central Park in 2021. Israeli-born, formerly US military, he told me he loved homelessness in New York: the crowds, the parks, the safety, the free food everywhere. New York is a wonderful place to have nothing.  

So was Las Vegas: it was the first place I went when I moved into a van. You don’t need to gamble; you can people-watch, eat a meatball the size of your head for $10, or palm a $1 cocktail shrimp meant to lure you toward a table you’ll never sit at. Abundance runs downhill to those willing to travel for it. But you must be willing to travel. And you must accept that one day it will dry up. 

This new generation doesn’t gamble. Vegas, needing new revenue sources, raised its food prices. After my prior trip to Sin City disappointed, the last time I had the opportunity for a layover in Vegas, I went to Reno a day early instead. 

The bouncer’s “of course” was more than a discount. It felt like the loose money of my early twenties, the ZIRP years in the Bay Area, when a kid fresh out of college could get hired to write at $50 an hour because nobody was counting that closely yet. It felt like being let in.

Your money is good here. So is mine. The door is open if you’re willing to play.  

And perhaps the most beautiful part: Whenever some entity – a country or company or culture – makes rules excluding some people from playing, they’ll rapidly lose the commerce game that made them dominant in the first place. It’s self-correcting, a thing of beauty. 

Of course.

Fishy Paprikash

The dish is what the chef cooks. The meal is what the customer eats.

At 3pm this afternoon, I bit into a chicken paprikash. “This tastes fishy,” I said to Partner, and shifted to the other chicken thigh on the plate. 

Fifteen minutes later, Partner ate from the fishy thigh. “This tastes fishy,” she said. I agreed, and we continued on with our snack.

At the end of the meal, the waiter asked why we’d only eaten 2/3 of the portion. I said, “That piece tasted fishy.” 

The waiter took the plate back to the chef. Two minutes later, he returned. The chef had tasted the piece. The piece did not taste of fish. “The fish, you see, is kept in a sealed bag separate from the chicken.” 

Partner replied something like, “It tasted fishy to me.” I agreed. Partner clarified: we did not think it actually was fish, just that it tasted more like fish than chicken should. (I did not say anything. I thought it more helpful solution to let the guy spin his way to a result.)

The waiter left. He returned with a plate of pickled red onions. “We discovered what it is!” he said. “Three of us in the kitchen tasted and conferred. These may have been on it, so it might have tasted like fish.”

We tasted them. They tasted like pickled red onions. We said, “These taste like pickled red onions.” He insisted we smell them, then taste them. We smelled them, then tasted them. We said, “These taste like pickled red onions.” 

Neither of us had been terribly unhappy. One of the two chicken thighs tasted like fish. No biggie: there are plenty of chicken paprikash in the Budapest sea.

Later, as I reflect, I’m less irked by the fishy food than the denial. Whether or not the dish “contains” fish, our experience of it was fishy. Taste is an experience.

The waiter could have won. Studies show that dissatisfied customers whose experiences improve are actually happier than those who were never dissatisfied (the Service Recovery Paradox). How about honoring our experience? “I’m so sorry you experienced it as fishy. The chef tasted it and I tasted it and we couldn’t get to the bottom of it, but I hope you’ll give us another shot next time” beats denying the fishiness.

Throw in a free shot of palinka (super cheap Hungarian national alcohol that everybody’s grandfather makes), even better. Partner & I wouldn’t have drunk it (we’ve had enough palinka for three lifetimes), but that’s not the point.

We weren’t fishing for a discount or trying to catch some special treatment. But even if we are, he’s better off taking our bait. Floundering for an explanation only sinks the ship deeper. 

No amount of swimming upstream would change our reported experience, and a little humility would have been net-positive.

The chef tasted the food. We ate the meal.

St. Stephen’s Hand

When is a hand not a Hand? 

St. Stephen’s Hand is definitely St. Stephen’s Hand and is probably not St. Stephen’s hand. 

  • St. Stephen: 11th-century king of Hungary. Real guy. Had a right hand. 
  • St. Stephen’s Basilica: big church in Budapest. Contents include marble, gold, and a mummified right hand. 
  • St. Stephen’s hand: the actual historical hand of St. Stephen, dead 15 August 1038. 
  • St. Stephen’s Hand: mummified hand. Made the rounds: Croatia, Austria, now Budapest. Encased in an ornate golden box. 

The Catholic Church venerates this mummified hand as St. Stephen’s Hand. And thanks to fancy modern technology, we could test whether it’s also St. Stephen’s hand. 

But does it matter? 

Facts vs Hand-y Symbols

Carbon dating could tell us whether the hand comes from the right decade. 

DNA testing could tell us at least whether the hand is from a male and likely if the ancestry is a probable match (and not, say, an Egyptian mummy).

I don’t buy that it matters. 

The Hand of St. Stephen comes from the same organization that brought you The Body of Christ. To a Catholic, the eucharist is both the literal body of Christ, and Catholics who consume it are not cannibals

To a non-Catholic, those don’t jibe. 

Where laypeople see logical inconsistencies, Catholics have hyper-specific explanations fit for each circumstance. 

Idolatry is prohibited in Catholicism, thanks to the original constitution (the Ten Commandments, starring Charlton Heston). 

Yet, the entire basilica is organized around a mummified hand under glass, a money slot next to it, and candles you can light for €1.

Catholics say praying in front of The Hand is not idolatry. Most Protestants and nearly all Jews disagree. But Catholics have a particular distinction for this sort of behavior: 

  • “Veneration” is the appropriate honoring of a holy symbol that points the worshipper toward God. 
  • “Worship” is the inappropriate honoring of the symbol itself as God. 

In Catholic doctrine, categorically different. From the outside, indistinguishable. 

If I can’t externally verify whether you’re worshipping or venerating, is it idolatry? 

What is the sound of one St. Stephen’s Hand clapping? 

The Castle

In 1896 Hungary built a mock castle out of wood and cardboard for its millennium celebration: Vajdahunyad Castle.  

The castle proved so popular that, from 1902-1908, Hungary rebuilt Vajdahunyad Castle out of stone. This building blends Romanesque, Gothic, Renaissance, and Baroque elements spanning ten centuries of Hungarian architecture. It now houses the Hungarian Museum of Agriculture. 

Partner asks: is it a real castle? 

Across the river and on top of the hill, the Buda Castle has been destroyed and rebuilt multiple times over the last 750 years. The most recent incarnation follows severe damage in WWII, so it is newer than Vajdahunyad Castle, and it is in a modernist style, so it looks less “castle-y” than the Vajdahunyad Castle. 

The cardboard version was clearly not a “Real Castle”. What about now, after 100 years in stone? 

The Costs

Upon entering St. Stephen’s Basilica, one may light a candle for either 300 HUF or 1€. This conversion is the closest-to-accurate HUF-to-EUR I’ve encountered in Hungary. The Catholic Church does its math. 

Just outside the Basilica, one of the staff members instructs you to remove your hat. 

The Christian god, evidently, is offended if He cannot see the top of your head. The Jewish god, I hear, is offended if He can. Many people say this is the same god. 

I’m curious what happens if a Jew with a yarmulke walks in. 

A yarmulke is a hat. The instructions say “No hats”. 

Perhaps a yarmulke is a Hat that is not a hat. 

To enter the Basilica, one must pay 2700HUF (around $9), unless you’re a religious person (with certificate) or a pilgrim (with certificate). 

I wonder what price I could get for certificates sold at the door. 

If arrested, I would have to tell the police that my certificates are not fake; they are merely Certificates. 

Five Chicken Paprikash

In only 2 days.

At the end of Budapest day 4, Partner & I have eaten 5 orders of chicken paprikash. We didn’t even have any until day 3. Tomorrow’s plan: more chicken paprikash.

Budapest is now my favorite food city. Good Budapest restaurants all hover between 4.5 and 5 stars. You might think the high ratings come from rating inflation. They do not. The food is actually that good.

I like good food. I want to experience local dishes. After only two days of exploring, I did not expect to start to exploit

Explore Phase

Friday lunch: goose “bacon” and shakshouka at a well-regarded local jewish eatery.

Friday dinner: beef tartare, goulash in a basement whose walls might date back to the 1800s.

Saturday lunch: duck pate with rabbit tenderloin, and monkfish at a Michelin-starred restaurant.

Saturday dinner: beef tartare in a stunning courtyard.

Sunday afternoon: beef tartare, along with our first chicken paprikash, at some basic, non-descript restaurant. 

Now I’m Hooked

Sunday dinner: 1 more beef tartare, and 1 more chicken paprikash. But we’re still hungry, and Partner wants cake that is mostly chocolate buttercream, so we head to a local cafe for dobos torte and another chicken paprikash. 

Monday lunch: beef tartare & chicken paprikash from a place recommended on reddit. 

Monday dinner (tonight): chicken paprikash and a disappointing goulash soup. 

Explore within the Exploit

Trying every chicken paprikash is an exploration. 

Partner and I fly to Paris on Thursday. That gives us 2 more full food days. 

We might have beef tartare and chicken paprikash at 6 more meals. We would love this. Imagine the variation within the form! The different specificity! The hyper-specific options! 

When the chicken was roasted separately, it lacks a depth of cohesive flavor (i.e. the chicken is separate from the sauce, not one with the sauce). When the sour cream sits atop the noodles, you must mix it in or perish. The “dumpling” variation is vast: each chicken paprikash comes with a “dumpling”, but they range from crêpe to cube to spaetzle. (And frankly I think it’s nonsense to refer to any of them as a dumpling anyway.) 

Deep exploitation is exploration, just on a finer grain. 

Partner is excited to learn to cook it, and what better way to make it well than to try all the variations and learn what you enjoy?

[Partner says, “I want your fanbase to comment other Hungarian food for us to try. They won’t.” Prove her wrong?]

Two Service Industries

The waiter has two jobs. So does everyone in the service industry.

A waiter who doesn’t bring your food has failed. A waiter who brings your food but ruins your experience has also failed, just in a different way. We refer to both of these elements with the same word: “service”.

Two completely different failure modes, one job title. The waiter sells a result (correct order arrives, hot) and an experience (the welcome, the rhythm of the table, the small talk, the upsells that don’t feel pushy).

Most service jobs are like this. A masseuse sometimes sells a result (your glutes stop screaming) and sometimes sells an experience (60 minutes of affectionate touch from a fellow primate). A hotel sells a result (somewhere safe to sleep, proximity to the places you want to be, a gym, food without leaving the building) and an experience (the pleasantness of all of it).

The word “service” hides two different products. Once you notice this, every purchase decision gets easier, because you stop accidentally paying for the one you don’t want.

(People miscategorize their purchases all the time. Doctors, for instance, are in the service industry. Personally, I only value “bedside manner” insofar as it impacts my medical results, generally through team cohesion.) 

The Hotel Switch

This idea showed up today while I switched hotels in Budapest.

Hotel 1 was the Kimpton BEM. $340 per night. Sauna, gym, restaurant, bar, room service, a quick walk to the Danube. A small room. No refrigerator. Paid laundry. Beautiful experience, modest result.

Hotel 2 is an aparthotel. $61 per night. A one-bedroom apartment (separate bedroom and living room). A kitchen with stove, oven, microwave, dishes, refrigerator. A laundry machine. One block from the biggest ruin bar in Budapest.

For the same money, I’d take the aparthotel every time: twice the space, a real kitchen, a better location, an in-unit laundry machine. The Kimpton costs roughly 5.5x as much. At that price, you’re buying 1) The experience of being attended to, and 2) Reliability (of room, food, and experience: Kimpton is a reputable brand.

The Preference

I’m probably odd in that I almost always want the result.

I prefer my infrastructure solves specific needs. If it solves the need, the work is done; the pleasure of the experience is secondary to the solving of the problem.

The key exception: play. I don’t play golf to get the ball in the hole. I play golf to play golf. Play is the rare context where the experience IS the product, and I’m clear on that going in.

Perhaps some people see visiting a hotel as play. I see it as infrastructure. 

The Cost

The aparthotel model isn’t free. You have to learn it. Photos lie. Hosts ghost. There’s no front desk at this residence: if you fail their check-in process, their automated system won’t email you the login code.

The variance is real: I once caught a nasty cough from a booking.com stay due to mold on the walls.

The result-first approach trades reliability for upside on the days nothing goes wrong. Most days, nothing goes wrong. And my skill at spotting good residences has improved. But I improved… by making mistakes.

The Result

As I write this I’m on the couch in our new living room, and Partner is squishing my feet. My feet hurt because the Kimpton was a 45-minute walk from the lively downtown area (from which Partner and I walked back to the Kimpton at 2am last night).

I’m enjoying the experience of a feet-squish from someone I love. Still, I’d rather we jumped to the result where my feet stopped hurting.